Testimonials
“Martha is polite and respectful. Martha is excellent. Sonya is great as well.”
–From a happy homeowner at our Van Daele at San Miguel Ranch Community (December 2011)
“Gerry is easy to work with and always met our requests. Thank you, Gerry.”
–From a happy homeowner at our Van Daele at San Miguel Ranch Community (December 2011)
“Service representatives were on top of everything each time and I was appraised/updated of the situation all the time.”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“The customer service staff had been great to date.”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“I am very pleased with how easy it is to have a problem fixed and how fast the maintenance team is. I had a leak from a upstairs bathroom. From my phone I went to the Van Daele website and with a few clicks had my request done. And within and hour it was fixed. It was nice to know that with boxes everywhere and the stress of a move, a leak in my new home was not something I had to worry about. These guys are wonderful.”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“I am very impressed with the walk through process, the representative evidently loves what he does, explains all the features and all corrective (very minor) items.”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“Linda and Carrie went above and beyond just sales service. I feel that they have become friends of our family. And with us being first time buyers, they even at times were my ears to vent about the buying process! I can’t Thank them enough for being so wonderful.”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“We are very happy with Bonnie, she made sure that we were comfortable to reach her with any questions and concerns and she addressed them immediately. We were just taking a tour of the place and ended up buying the home 
That says it all ”
–From a happy homeowner at our Santa Cruz at Woodbury East Community (November 2011)
“As a first time home buyer, the ladies ‘Linda and Carrie’ in the sales office made me my choice about buying this home final. They always made me feel appreciated. And very helpfully with any questions, even when I called daily. With me not knowing what to expect, and buying from out of state, they made sure to walk me through every stage to make sure I understood everything that was going on with our purchase. If I had to do it all over again, I would decide the exact same way. I feel pride in the choice of home builder Van Daele has provided us. And the details that stood out that made my choice easy to choose Van Daele. While searching hundreds of homes I didn’t want to settle with just a house. I wanted a home. And I feel that this is exactly what Van Daele provided me. My Dream Home!!”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“Sales person Boney made sure we were happy with our decision and met with all our requirements and requests.”
–From a happy homeowner at our Santa Cruz at Woodbury East Community (November 2011)
“Martin and Matt are a pleasure to work with. Outstanding service!”
–From a happy homeowner at our Santa Rosa at Stonegate East Community (November 2011)
“Dave the building supervisor was very attentive and helpful”
–From a happy homeowner at our Santa Cruz at Woodbury East Community (November 2011)
“I am very impressed with the walkthrough process, the representative evidently loves what he does, explains all the features and all corrective (very minor) items completed FAST.”
–From a happy homeowner at our Westbridge at Spencer’s Crossing Community (November 2011)
“That is MINE! And the high ceilings make a huge difference. My place is only 1120 sq. ft, but it’s MINE and it looks huge b/c of the ceilings. LOVE IT! Hard to find all the details that are wrong and of course, as a new homeowner, we are all pickier. But the customer service team is awesome and does everything fast and they are super nice. Everything has been fixed w/ super ease. Thanks!”
–From a happy homeowner at our Santa Rosa Community (November 2011)
“Joy and Patty were really helpful in the entire process of home buying. They are excellent.”
–From a happy homeowner at our Santa Rosa at Stonegate East Community (October 2011)
“Ruthi and Cathy are great! They made our home purchase such a wonderful experience. They are always there willing to answer any questions and address and concerns that we had. They are extremely organized, efficient and effective. They also guided us through this whole experience since we are first time home buyers and did not know much about anything. Their sincere nature made it easy for us to seek advice from them. We cannot compliment them enough! They are just wonderful! We could always expect a friendly face when we went to the office, which was every day. They were always welcoming and happy to see us. We will miss them when they move to another community.”
-From a happy homeowner at our Sevilla at Portola Springs® community (August 2011)
“I don’t think any builder could build a perfect home for everybody. But there could be a builder having a good customer service (program). Van Daele has service (representatives) who are very nice and sincere. I like the way they treat home owners. They care about home owner’s concern(s) and do their best to fix problems. They are like a nice neighbor who I can trust. I would like to thank you all who cared and fixed my issues.”
– Happy Homeowner at Santa Cruz (August 2011)
“They meet our expectations by far. They are the best!”
– Homeowner at Spencer’s Crossing (June 2011)
“The entire home buying experience has been great. Ruthy was our main Sales agent while buying the house, and she did an amazing job. She was great to work with, and always answered our questions in a polite and friendly manner. The home buying process was much more delightful thanks to her. The service team has been great as well. We have worked primarily with Martin, and he has been excellent to work with, and has done a very good job for us.”
– Homeowner at Santa Rosa (December 2010)
“Quick response to every request that I made, and went above and beyond to make everything right. Service rep was always pleasant to deal with.”
– Homeowner at Santa Rosa (November 2010)
“Everyone in the Van Daele team from sales to customer service rock. I cannot believe how well they attended to our inquiries in the past year and fixed minor issues. Good job!”
– Homeowner at Santa Rosa (June 2010)
“1. Always admired the builder Van Daele and now we have the most beautiful home! We love the thoughtful floor plan, the great organization of space, the tall doorways, and tall ceilings downstairs and up. 2. What could I say? Everyone in our neighborhood that we know love their homes. Keep up the great work!”
– Homeowner at Montelena Estates (November 2009)
“I have repeatedly recommended Van Daele Homes to many people I know and have also pointed them down to the homes in The Villages of Irvine area. When people see my home, they are very impressed with the floor plan and quality.”
– Happy Homeowner at Montelena Estates (November 2009)
“We love our Van Daele home. There is not a day that we come home and not appreciate all that the Van Daeles and the crew have done for us!”
– Homeowner at Montelena Estates (November 2009)
“Anytime I had an issue, Van Daele was quick to respond and resolve the problem.”
– Homeowner at Coyote Canyon (October 2009)
“What impressed me the most was Van Daele’s service after the sale. I feel like this is where the home builder truly excelled and can differentiate themselves from the rest of the top home builders. I felt that the builder wasn’t just being courteous to me to get me to buy the house, but they wanted me to be satisfied with my purchase. The Buyer Services Department did an incredible job with helping me fix issues with my home during the warranty period. They were responsive and the emailing process (buyerservices@vandaele.com) was quite convenient.”
– Homeowner at Montelena Estates (June 2009)
“For our first time experience it has been a great one. Would recommend you highly.”
– Homeowner at Cordova (May 2009)
“My agents and the builder made it a very pleasant experience for the both of us…this is our first home it was definitely a great experience considering the paperwork.”
– Homeowner at Cordova (May 2009)
“Our Sales associate did an amazing job assisting us throughout the buying process my wife and I are first time home buyers and this was a very difficult and overwhelming process having someone who was both patient and understanding was a huge factor in us being able to purchase our home with so few issues. Tony Culmone was our customer service rep and assisted us after purchasing our home with several different issues including windows and an issue with our water heater. He was both professional and timely in all of our issues. Tony always made sure we received the services we needed and went above and beyond insuring that any and all complaints we had were taken care of in a timely fashion.”
– Happy Homeowner at Cordova (April 2009)
“We really love, love, love, love, love, love, love our new home. We’ve looked at every new home in the area for about five years and this is the only home which made my husband want to move. We’ve always admired the style of Van Daele homes since 1995. We are sooo happy ”
– Thrilled Homeowner at Cordova (April 2009)
“You guys rock! From sales to your customer service superintendent. Very personable sales people and I always see your superintendent driving available for questions or complaints! This is my 3rd house purchase and the best so far!”
– Homeowner at Coyote Canyon (December 2008)
“Great homes. Company worked with us to make our new home work better for our special needs child. You guys “rock”. Would recommend again in a heart beat.
– Another Happy Homeowner at Coyote Canyon (December 2008)