Testimonials
Home Buyer Testimonials
Everything went together perfectly. And, the staff after close, specifically, Wendell Mackenzie, has been super responsive to any issues that have arose and has walked us through the process of fixes. The overall experience has been fantastic. We have felt that everyone truly cares about Van Daele and its clients.
Natalie and I wanted to pass along our thanks to Denise and Pam from Summer House, Michelle from the design center and Jenna from imortgage for making our experience so warm, wonderful and easy. I am a thirty year, wounded warrior, veteran transitioning my family into the area to start a new career and begin a chapter in our lives. Prior to finding this home, we stopped at numerous new home plans around the area but found Summer House to be the best value. Above the beautiful home models the people we met made the difference in our experience! We felt an instant connection right away with your homes. We absolutely love the design and the process has been very easy to navigate through.Thanks again! We can’t wait to get settled in this September!
I think you’re probably the best builder I’ve encountered so far and I work in the real estate business. I’ve lived in numerous communities and yours is head and shoulders above even among the “high end” ones. Mike P was great and Dawn in customer service is prompt at replying to service requests.
I love the floor plan especially the big island. I always cook & have a lot if visitors which is very useful for me and my family. I love my master bedroom also. So much space for my walk in closet. All i want is in this house. I now have space for my visitors when they come. I recommend as well to my friends. For those who visited my house, they all like the setup of everything.
We were kept appraised of what was happening with the construction of our home weekly during the process which was a big deal for me. I also enjoyed be able to customize the features in my home through your available options.
I love the floor plan, the large master shower, walk in closet , the outside deck. This is a down size move for me and it is perfect….Susie and Rebecca were outstanding.
From the beginning of our home purchase with Linda & Terri to the ongoing EXCEPTIONAL customer service from Mike Primicerio we have had a very pleasant experience with our home and the whole team that has helped it become our home.
I appreciate how responsive the home builder has been to issues that have come up after I bought my home and how quick they are to fix the situation.
Unique style, floor plan, location. My family, friends love it. This is a blessing for us. All the things that we want from the house is all there. Awesome style, very spacious.Van Daele staff are awesome, very accommodating.
Denise Ramos was beyond amazing! She was always on top of updates and quick to explain any delays. Any questions we had were promptly addressed.
As a first time home buyer, the overall experience with Van Daele was amazing. From the sales team to the construction team, we never felt like we were out of the loop in any process. Everyone was so kind and quick to answer our questions.
Everyone we worked with did an excellent job and tried to be as accommodating as possible.
Sales office and customer service provided good communication and updated information and customer care. Kelly, Scott W., Quintin and Scott S. did an outstanding job!
Van Daele seems like an honest company that builds very beautiful homes. I would feel comfortable recommending them to my friends and family.
There was a seamless integration of the delivery of a quality home product and the customer service.
All the service reps are very friendly, nice guys, who really care about the Van Daele homes, and the owners. We have had different Customer Service Reps and very good ones. We are very happy with our Van Daele home. I feel they care if their homeowners are happy with the home before they move in and also once they are in their home. Great job! Thank you!
I like the way Van Daele takes great care of their homeowners, once they are in their home. If something is not right they take great care to fix it correctly.
Very responsive customer service. Van Daele has gone above and beyond my expectations and I really appreciate that.
Chelle and Terri were so amazing throughout this process. We really enjoyed working with them. They were not pushy at all (which we loved) but they were just there to answer any questions. They genuinely seemed to care about us and our experience and they always provided top notch service.
We had such a positive experience from start to finish. Everyone was so friendly and helpful and the look of the home and quality are unbeatable!
I have purchased resale and new homes in the past. Van Daele under promised and over delivered. Never promised anything that wasn’t delivered. Having the personal experience allows me to feel good in recommending Van Daele as a new home builder.
The Van Daele team is always quick to respond to any build related problem we’ve had, and to solve the problem at no cost to us.
Van Daele employee’s seem to care about the home owner concerns. If I am concerned or need answers I can always contact Van Daele and they will take care of me.
From start to finish the whole experience was great, would have no hesitation recommending this builder. Chelle was outstanding in her knowledge and customer service, a great sales rep! This builder is great, as well as the sales people!
From start to finish the whole experience was great, would have no hesitation recommending this builder. Chelle was outstanding in her knowledge and customer service, a great sales rep!
The process from beginning to end was seamless.
This is our second Van Daele home. Both houses have been a joy to live in. We trust our builder.
Van Daele was amazing when it came to my home purchase from the sales reps (who I love) to the construction workers. There were times when I did not think my purchase would go through and everyone literally went to bat for me. I would definitely purchase another Van Daele home if presented the opportunity. Also, if I could give higher than 10’s I would hands down they are the number 1 builder in all of River Islands.
Art and the Van Daele team were incredible before, during, and after the purchase of our house! This is the 3rd house we have built and we have never experienced this level of excellent service! Well done Van Daele!!
Although my husband and I were the first home to close, Van Daele, Bradd and Denise made sure they kept us up to date on any changes. We were happy to work with them because they were genuinely concerned about us and our journey.
I was very pleased with customer service after the home was purchased. Despite some issues, the company did the right thing and made the necessary correction.
You have a super crew, and your sales team is great.
Scott and Kelly have been so amazing and so approachable throughout the entire process. Both of them totally made us feel very comfortable and it is very much appreciated.
We were in a time crunch in between homes this summer. Our Sales Representative Terry Mendoza constantly kept us up to date on the progress of our home completion and helped speed along the process to get us into our beautiful new home on time. We love our new home.
Sales department stood out most for me as the most positive experience of buying this home. I felt like they had my best interest in mind. They treated me as a friend.